Current Opening – Customer Service

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We are looking for a full time RIBO/OTL licensed person to assist with customer service. Our insurance policies are tailored for owners of pet-related businesses – groomers, daycares, boarding facilities, dog walking and dog training ventures.


This is an excellent opportunity for someone with personal lines experience to transition into commercial lines as we will train you on our specialized programs and you will become the expert that assists our clients!

What You Will Do

  • Help our awesome customers understand their insurance
  • Provide customer service through quick, authentic and upbeat service
  • Keep things as simple as possible for our clients
  • Various administrative duties to help our brokers (processing payments, verifying data, renewal processing)

What You Offer

  • RIBO or OTL licensed (we’ll help you get RIBO licensed)
  • Customer service experience
  • Authentic, friendly and attentive to detail
  • High degree of comfort with technology
  • Skilled at problem solving and decision making in the clients’ best interest
  • CAIB designatin an asset
  • Experience or education with pet-based businesses is an asset

What We Offer

  • Centrally located in Newmarket.
  • Low stress environment
  • Positive and caring attitude
  • Friendly clients–our clients are happy to have found our unique program
  • Benefits
  • Bonus incentive

Great opportunity for newly RIBO licensed candidate!
We offer our clients a modern, uncomplicated experience with their business insurance and we are setting the industry standard for pet care business insurance.

What’s It Like to Work at PROfur?  Click here to find out more…

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